Cancellation Policy
Cancellation Policy
Last updated: August 2026
This page outlines how cancellations and modifications are handled for reservations made with Erleen Hotel & Rooftop Restaurant.
General Cancellation Guidelines
Specific cancellation windows and terms for confirmed reservations are communicated directly by our reservations desk during booking confirmation based on season and room category.
How To Request Cancellation or Date Changes
To modify or cancel a reservation, please contact us directly by calling +91 99817 73721, chatting on WhatsApp, or emailing hotelerleen28@gmail.com with your guest details.
Refund Processing
Eligible refunds for advance deposits will be processed according to the terms confirmed at booking time and credited back within 5–7 business days.
Contact Us
For any questions, please contact us at hotelerleen28@gmail.com or +91 99817 73721.